Towing and Tow Truck Services in Randallstown, MD

Curious Why You Should Choose Our Experts?

We know you have many options when in need of a tow or roadside help, but we think your best choice is trusting our team at Randallstown Tow Truck. We’re from the community and we drive the same streets as you – our goal is to keep you moving on them. Our licensed and insured tow truck operators, trained mechanics, and roadside assistance professionals are guaranteed to deliver excellent results and customer service.

Whether your job requires a flatbed truck to move a luxury automobile, an integrated tow truck for getting that illegally parked vehicle or abandoned bus out of a tight spot, or even a heavy-duty truck to clear out broken-down construction equipment or an overturned semi-truck, we have the capacity to meet any demand.  And we don't just bring our tow trucks -- we provide all necessary equipment for a job, from hydraulic jacks, chains and straps, jumper cables and wrenches, to dollies, booms, and air cushions. Our goal is to offer a full and comprehensive suite of services that guarantee the safety and protection of your vehicle, so it can get where it needs to go in the best possible condition.

We're also just as adept in other roadside situations, and can quickly be by your side to deliver gas for your empty tank or jumpstart your dead battery. In all of these stressful and difficult situations, we strive to give you friendly service that puts you at ease and instill trust in our proven process. Don't hesitate to reach out today so we can help you with your towing and roadside needs.

What Are Some Frequently Asked Questions About Towing?

If you have questions about towing or other roadside automotive services, you've come to the right place. We've seen and heard it all over the years, and we hope this guide provides greater insight into the most frequent questions we get from customers.

What Information Do I Need to Provide When I Call?

We'll need your location, vehicle make and identifying information, and details on the situation. If there's been damage, please describe the extent and location. If you're facing another roadside issue, we'll want to know the circumstances here as well.

How Can I Stay Safe While Waiting for a Tow Truck?

We can never predict where or when breakdowns and accidents will happen. However, we can always do our best to remain safe after they do. The most important step is for you to move yourself and your car, SUV, motorcycle, or truck out of harm's way. If you've had an incident in the road, you'll want to relocate to the shoulder or a side area while you wait for our team to arrive on the scene.

How Long Should I Expect to Wait for a Tow Truck?

We'll always try to arrive as soon as possible, but factors like weather, traffic, and extreme demand can have an impact on our arrival time. We'll keep you update on our location and any variables impacting our arrival, but you can rest assured that we will coordinate our services to be in route as soon as possible. We know it's frustrating to be kept waiting for a tow, and as our goal is utmost customer satisfaction, it's critical that you are never kept waiting for long.

What Can I Do to Reduce the Possibility of Needing a Tow Truck?

Accidents are often beyond our control, but safe driving and awareness of your surroundings can reduce the likelihood of a collision or damage to your vehicle. Never text and drive or become distracted by phones and screens. For roadside maintenance issues, staying on top of your automotive service needs and performing regular checkups can be critical in reducing the need for emergency assistance. Don't ignore those blinking alert lights on your dashboard for too long!

Are You Sure You Can Tow My Vehicle?

Our range of equipment and tools means that we can handle a tow for any situation. This might mean that we bring a wheel-lift tow truck to move your lightweight vehicle a short distance, or a flatbed tow truck for your SUV or motorcycle that's been damaged in an accident and needs to be kept off of the ground while being moved over a longer distance to the appropriate repair location. If your vehicle is damaged beyond repair or we're moving a junk car that's been left on your property, we might utilize a hook and chain tow truck. Whatever your situation, we can provide the right equipment for the job, but it's critical that you provide us with the necessary details that will help us identify the perfect tow truck to deploy to your location.

Can You Help With Other Roadside Issues Such as Tire Changes?

You bet! Our services aren't limited simply to towing. We also offer support for dead batteries, flat or punctured tires, empty fuel tanks, vehicles that are stuck in ditches or mud, or even if you've been locked out of your vehicle.

What Happens If I’ve Been In an Accident?

First, remain calm. Accidents happen, and staying relaxed and clear-headed is the first step to recovery.  Next, you'll want to get yourself and your vehicle to a safe location, activate your hazard lights, and remain in place. Give us a call and we'll be there ASAP to handle the rest.

Do I Need a Membership?

No! Unlike AAA towing, there's no membership necessary. You give us a call when you need us, and we won't ask for your membership details or an account number to confirm eligibility -- we just ask you where you are, and how we can help!